Privacy Policy

Introduction

Welcome to http://dha-defence.karachi-pakistan.com (hereafter referred to as ‘dha-defence’, ‘we’, or ‘our’). We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of information from users accessing our website, utilizing our applications, or interacting with our services and products.

Scope

This policy is applicable across all digital properties owned and operated by dha-defence, including but not limited to our websites, mobile applications, online services, and any other platforms under our control. It should be noted that this Privacy Policy does not extend to third-party platforms or services that you may access through links on our site. Each of these third-party entities has its own privacy policies, and we encourage users to review them carefully.

Processing Activities

This policy guides how we interact with users in the following scenarios:

Utilizing our applications and services as an authorized user.
Visiting any website linked to this Privacy Policy.
Engaging with us through various communication channels, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect several types of personal information from our users:

Account Information: Details related to your account creation and management, including usernames, passwords, and profile settings.
Payment Information: Data required for processing transactions, such as credit/debit card numbers, expiration dates, and billing addresses.
Financial Information: Personal financial details used for analytics and record-keeping.
Purchase Information: Records of products or services purchased from us, including order history and transaction amounts.
Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses, device IDs, and location data.
Location Data: Information about your physical location when you interact with our geo-enabled services.
Feedback: Comments, reviews, and responses provided by users to enhance our services.
Social Media Information: Personal data shared when you interact with our social media accounts or integrate them into our platform.
Product Information: Details about products you view, search for, or purchase on our e-commerce platform.

We collect this data through various means: user input forms, account registration, transactions, browsing activities, device settings, and third-party partnerships.

Cookies Policy

We use cookies to enhance your experience on our websites and applications. Cookies are small text files stored on your browser that serve multiple purposes:

Strictly Necessary: These cookies enable core functionalities like login, account management, and website navigation.
Preference: They remember user preferences for a personalized experience.
Analytics: Analytics cookies help us understand user behavior to improve our services.

Users have the option to control non-essential cookie preferences through our Cookie Manager, allowing them to customize their browsing experience.

Data Retention and Deletion

At dha-defence, we retain personal data for specific periods in accordance with legal obligations and business requirements. The retention periods vary based on the type of data and the purpose for which it was collected. After these periods expire or when data is no longer needed, we securely delete or anonymize the information to protect your privacy.

Data Security

We have implemented robust security measures to safeguard your personal data:

Encryption: We use encryption protocols to secure data during transmission and storage.
Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict data protection standards.

Children’s Privacy

Our services are not intended for children under 18 years old, and we do not knowingly collect personal information from this age group.

Your Data Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

Access: The right to request access to the personal data we hold about you.
Rectification: Correction of any inaccurate or incomplete personal data.
Erasure (Right to be Forgotten): Deletion of your personal data upon request, subject to legal exceptions.
Restriction: Limitation on the processing of your data under specific circumstances.
Data Portability: The right to receive your personal data in a structured, commonly used format and transfer it to another controller.
Objection: Objecting to the processing of your data for specific purposes.
Non-Discrimination: The right to be free from discrimination when exercising your data rights.

To exercise these rights or have any data-related inquiries, please contact our Data Privacy Team using the information provided below.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page, and we encourage users to review it periodically.

Contact Information

For any questions related to privacy, data protection, unsubscribe requests, or to exercise your data rights, please contact us:

Email: [email protected]
Address: [Provide the physical address]